Job Description / Responsibility
Attend customer queries over telephone and instantly render requested support
Handle all customer calls with utmost politeness and courtesy
Set appointment date and time with clients and forward the information to appropriate customer care center for necessary action
Be up-to-date at all times about company’s products/services in order to provide clients with accurate information
Work closely under the guidance and direction of the Marketing/Sales & Customer Care Manager
Educational Requirements
BBA (MBA will be added advantage) in relevant subject from any recognized university.
IBA / North South University graduates are preferred
Experience Requirements
2 to 4 year(s)
Additional Job Requirements
The right candidate must -
Have strong self-discipline
Be punctual
Uphold personal integrity
Demonstrate professional attitude
Respect company policies and office decorum’s
Guard company’s privacy
Eagerly contribute beyond the general requirements
Maintain harmonious working relationship with all other members
Fresher with commendable academic background may apply for this post
Salary Range
TK.12000 - 15000
Other Benefits
Possibility of considering exceptionally outstanding team member for overseas position
Yearly performance bonus
Yearly 02 festival bonuses
Attractive long term benefits
More attractive remuneration package may be considered for outstanding candidates
Send Your CV to masud@cyberjahan.com
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